Welcome to The Children’s Aid Society of Ottawa’s General Services section. Here, we walk you through our foundational belief of keeping families together, while highlighting the services we offer when this isn’t feasible. Learn about our practices, your role in reporting, and more. Our collective mission is to champion the safety, wellbeing, and enduring prosperity of our community’s children, youth, and families.
Our service at a glance
The total number of calls includes all general inquiries and is not limited to reports of abuse or neglect.
Of the total number of calls, this number meets the threshhold for investigations.
Ongoing Service Cases
Protection workers support children, youth and families across three categories:
Children in Care
Children in care
Return to Parent
Of all children and youth in care are returned to parent within 12 months
of our work is with families while their children or youth remain in the home.
decrease in total number of children in care in the last 5 years.
Protection Services Provided by The Children’s Aid Society of Ottawa:
Based on 2022-2023 Service Data. Click here for a PDF version.