The Children’s Aid Society of Ottawa (CASO) works first and foremost to keep children and youth safe at home. In about 91% of investigations, child protection services are provided while the child or youth lives with their family. CASO works closely with community partners to deliver services that support and strengthen the family.
In rare instances, children and youth are removed from their home while we work to strengthen the family’s caregiving skills and create a safe home. Most children (85%) return to their families within 36 months. We increasingly recognize the importance of keeping children within their extended families, communities, and culture.
1. Who is responsible for reporting concerns about the safety or wellbeing of a child?
The Child, Youth and Family Services Act (CYFSA) recognizes that each of us has a responsibility for the welfare of children. Anyone who has concerns regarding the safety or wellbeing of a child must report their concerns to your local Children’s Aid Society.
2. Can I rely on someone else to report?
No. You must report directly to your local Children’s Aid Society. You must not rely on anyone else to report on your behalf.
3. What if I’m not sure if there is a child wellbeing concern?
Whether you know for sure, suspect it, or simply need a consult, call us at (613) 747-7800. We are confident in our staff and their ability to evaluate situations to determine if further support is needed.
4. What age does duty to report apply to?
Duty to report applies to any child who is, or appears to be, under the age of 16. If you have concerns about a 16 or 17-year-old, you can but you are not required to, report your concerns to your local Children’s Aid Society. We are required to assess the reported information.
Please call us at (613) 747-7800 if you have concerns about the safety or wellbeing of a child or youth.