In this Section Access to Information and Disclosure
The Children’s Aid Society of Ottawa (CASO) provides access to information and disclosure to records pursuant to Part X of the Child, Youth and Family Services Act.
Former and Current Clients
If you are currently receiving services from CASO, or have in the past, and would like access to your records, please complete the form below. You will also be required to provide one copy of a valid government issued photo identification along with your request.
"Note, CASO will not provide copies of records where there is an active investigation of concerns. Records can be released on the investigation has been concluded.
Former Child in Care
If you were formerly in extended society care with CASO and would like to access your records, please complete the form below. You will also be required to provide one copy of a valid government issued photo identification along with your request.
Adoption Records
If you were adopted, or are related to someone who was adopted through CASO, and you would like to request information, please complete the form below. You will also be required to provide one copy of a valid government issued photo identification along with your request.
If you are a descendant of an adult adoptee who is deceased, a copy of a death certificate will be required along with your application form.
Copies of birth registration and adoption orders cannot be provided by a Children’s Aid Society. Once an adoptee reaches the age of 18, that person can apply for copies of their birth registration and adoption order. Birth parents can also apply once the adopted adult has reached the age of 19. To apply for this service, visit the website www.serviceontario.ca or call 1-800-461-2156.
Forms can be submitted via email or by mail
Access to Information and Disclosure
Email: recordsrequest@casott.on.ca
Mail: 1602 Telesat Court,
Ottawa, On
K1B 1B1
For any questions, please call 613-747-7800 ext. 2642.
The Children's Aid Society endeavours to ensure that its services are open, inclusive, safe, affirming and positive for of all the 2SLGBTQ+ community members and their allies.