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Contact Us

Anyone who reasonably believes that a child is or may be in need of protection must promptly report their concerns and any supporting information to the CAS.

Allegations of child abuse can be reported by calling 613-747-7800 in the Ottawa area.

General Inquiries: 613-747-7800

FAX: 613-747-4456

Questions or comments: yourcasquestion@casott.on.ca

Important disclaimer! : Thank you for your question. Please note that it may take 2-5 days to receive a response to your email inquiry. Any protection concerns or questions should be brought to our attention by calling  613-747-7800 immediately. Most of our calls are simply consultations and intake workers will gladly answer your question and provide you with some guidance.

TTY: 613-747-7730

To report child abuse or neglect: 613-747-7800

To become a foster or adoptive parent: 613-742-1620

To volunteer: 613-747-7800 ext. 2805

Communications/Media: 613-747-7800 ext 2227 or ext 2033

Children's Aid Foundation of Ottawa: 613-745-1893

Main Office

Children's Aid Society of Ottawa
1602 Telesat Court, Gloucester, Ontario K1B 1B1

Kanata South-West Services
150 Katimavik Road, Kanata, Ontario K2L 2N2

Complaints

For information on the complaints process, please visit the Ontario Ministry for Children and Youth Services.

or click on the following documents:
Complaints brochure
Review brochure